Client Reviews

Jamie’s services have exceeded all expectations. As a long-term client, I can certainly attest to her professionalism, exemplary taste and astute guidance on kitchen and bathroom remodels. Her services have been invaluable in the complete home renovation that we managed. The attention-to-detail, prompt response with deliverables, and terrific contacts she shares are part of the world class service that Jamie Florence Designs provides.

Patricia D. and Robert N.

Melrose, MA

Jamie was amazing during the entire process of our kitchen gut and remodel. We bought a house with a minuscule kitchen that needed to be completely redone. She had very insightful ideas about how to open the space up without spending lots on changing the basic structure of the house. She presented us with several excellent plans; we picked one and moved forward with further tweaks. She was excellent during the planning process and brought up all kinds of issues that would have been “gotchas” if we had been doing this ourselves. She has an amazing eye for color and detail and helped us to select materials that would go well together. She was present for every step of the process, from accompanying us to pick out stone, to meeting the cabinet delivery to check for accuracy. I can’t say enough great things about Jamie!

Amanda B.

Lexington, MA

The best decision we made on our recent renovation project was to hire Jamie of Jamie Florence Designs. We now have a beautiful sunroom and stunning master bathroom and closet that would not have been possible without her. To begin with, Jamie listened more carefully to us than our contractor, architect, and landscaper. She made sure she knew what we wanted and how that fit with our lifestyle. She gave us several creative bathroom and closet designs to choose from. Jamie met the challenge of working with a space that was long and narrow and had three exterior walls (formerly a bedroom). She was committed to working on the details until we were completely satisfied. She welcomed our suggestions and was exceedingly patient with my numerous questions and indecision! Once we settled on a final design, Jamie gave us a full set of plans with elevations for the contractor to use.

Jamie was extremely helpful in dealing with our contractor and the building process. She was referred to us by a contractor who couldn’t take on our project but recommended her highly. Jamie gave us very good advice about negotiating and hiring another contractor. In the end, the contractor we chose was excellent with construction but had some old-school design ideas. Although this was frustrating for us, Jamie’s knowledge about construction resolved the problem. She knows everything about how a bathroom comes together, from the bare studs to laying tile to choosing accessories. She explained plumbing to us and how the on-off valve for the shower could be placed on the half wall near the door of our large shower, to turn on the water without stepping inside. Our contractor finally agreed to do this, and we love the results! We owe that to Jamie. She was equally skillful at resolving other issues that came up along the way.

Jamie has an extraordinary eye for color and design elements. Jamie and I went together to choose the granite, three tiles for the bathroom, and floor tile for the sunroom. I enjoyed the trips because of Jamie’s ability to pull together beautiful, high quality products. I don’t have a good sense of color and Jamie was again very patient when I kept asking if everything went together. Everything goes together beautifully, of course, including the final paint colors chosen by Jamie. Each design element complements the others. We couldn’t be happier with the way the project turned out! The bathroom is beautiful and unique. My husband and I picked out the fixtures and accessories, but Jamie is available to do that as well. She offers a wide range of services and is flexible to meet your needs.

Jamie is highly professional, resourceful, energetic, excellent to work with, and loves what she’s doing. We were very happy working with her and our only regret is that we don’t have another project for her to get started on!

Merri Lea S.

Arlington, MA

We are so grateful to have found Jamie via the HOUZZ website! We hired Jamie to help us design our new master bath which involved a complete gut and remodel. It became clear from our initial meeting that we had made the right choice by selecting Jamie Florence Designs for our project. Jamie is extremely creative and an attentive listener. She came to the house to see our master bath and she listened carefully to what we were looking for in terms of a redesign of the space. She took our input and came back to us with four unique designs that varied not just in layout but in the general scope of the construction process that would be involved with each one. Her clear presentation made it possible for us to make a design choice and move on to the next steps. Jamie continued to work with us from this point forward, helping us with the selection of a contractor and then with the selection of materials. There were a few unanticipated bumps in the construction process that required some reconfiguration of the initial design and Jamie was able to come up with solutions that not only worked well but that maintained the aesthetic nature of the original plan.

We give Jamie our highest, unreserved recommendation. She is talented and amazing to work with!!

Kate G.

Reading, MA

Jamie was wonderful to work with through every step of the process, from looking at a room torn down to studs, to picking out the final paint colors in the house. She helped us imagine the finished space in our kitchen and bathrooms and thought of so many design details we absolutely love and wouldn’t have come up with on our own. She also came up with how to incorporate things we really wanted, like a breakfast nook in a smaller kitchen, but scaled to the size of our rooms. As first-time home owners we really appreciated her guidance and expertise, and we whole-heartedly recommend working with Jamie.

Katherine M.

Arlington, MA

Jamie was the designer for our house remodel. She helped us come up with a new layout for our kitchen and add a master bath. We absolutely couldn’t have done it without her.

She started by getting to know us and what we wanted. This was the first time we’ve done work on a home, so we were clueless. She was extremely attentive and accommodating and worked hard to design a space to fill our needs. During the initial consultation we walked around the house, discussed options and decided which parts of the project needed the help of a designer. She listened carefully and didn’t just recommend ideas that are popular or common. She tried to figure out what was right for us.

Then Jamie produced several layout options for each of the rooms we hired her to do. We looked at the designs, discussed the pros and cons of each, and then she took our comments and came up with more options. We repeated this over and over until we had something we really loved. Throughout the process Jamie had great advice and was remarkably willing to go back to the drawing board until we got it right. The layout of the master bath was particularly tricky since it was a tight space, but Jamie made it work and we love the result. And the kitchen is fantastic. She managed to get all our ideas in, while making it easy and convenient to use. We cook a lot, so she made sure it’s a highly functional space. But it’s also beautiful. We wanted it to look like an old farmhouse kitchen with open shelves and a built-in breakfast nook. We didn’t have a ton of space, but Jamie fit everything in and it came out great.

After the layouts were finalized, Jamie produced finished elevations that the contractors could work from. She has her own cabinet maker but doesn’t require you to use him. Even after the final elevations were done we wanted to make some changes, and Jamie obliged – reconfiguring the layouts and remaking the final plans more than once.

After the plans were done Jamie went the extra mile, holding our hands through some of the other design choices that she wasn’t even contracted to do. She was a huge help in picking out the colors for each room, and she came up with an interesting tile pattern to put on the wall of our master bath.

In the end, Jamie had a big positive impact on how the project turned out, and I can’t even imagine what it would have been like without her. She’s the kind of person that goes the extra mile. She was easy to get ahold of and quick to respond to requests. I’d use her again, and I’d confidently recommend her to my friends.

Matt M.

Arlington, MA

My husband and I purchased a 1960’s Cape in October and wanted to do some renovations to really make it feel like home. We were referred to Jamie of Jamie Florence Designs by our realtor and immediately connected with her during our initial meeting. Personally, and professionally Jamie was everything we were looking for – she understood our style, recognized that we were on a budget, knew what we wanted to achieve and always went above and beyond to deliver.

Jamie was able to take ideas that my husband and I vocalized and turn them into coherent plans for our contractor to follow. She redesigned our kitchen and dining rooms – making them one open space complete with my #1 wish for our home – a kitchen island! Jamie helped us select new cabinet hardware and new paint colors throughout the entire home – all which feel fresh and clean but classic – and work together so well.

Unfortunately, we had some issues with our contractor and were left to fix and complete work on our own. My husband and I were at our wits end, but Jamie totally stepped up to help us see things through. She referred us to her tile, granite and cabinet vendors – all of whom were excellent – and in the end we were able to finish our renovations and we are overjoyed w/the results. We still aren’t sure what we would have done without Jamie to rescue us.

We can’t say enough about Jamie. She was a joy to work with and is incredibly talented and helpful. We are excited to tap Jamie and her talents again in the coming years when we tackle our upstairs bathroom and look to finish our basement.

Kristen M.

Arlington, MA

In 2008, Jamie designed a kitchen for our townhouse. It was a gut renovation of a small, difficult space. But her design maximized its usability and made it look great! We were first time homeowners and she was very good at explaining things and kept us from making rookie mistakes. For example, we were tempted to greatly simplify the lighting plan to save money and she really encouraged us not to because of its impact on the look and usability. It was absolutely the right call. But she also was very sensitive to our project budget and was very constructive about giving ideas about where we could make good compromises and maximize value. We enjoyed the kitchen she designed for 5 years, and it continually evoked wonderful comments from our neighbors and visitors. When we sold the home in 2013, the realtor remarked on how much of a positive impact that kitchen had on the potential buyers. It is my belief that the kitchen upgrade is a major reason why the home had 8 offers above asking price after the first open house and sold in that first week. We hired Jamie again to design a kitchen renovation for the suburban single-family house we moved to from the townhouse. Once again, the design process has been very positive, and the design is great…addressing all our ‘must haves’ within the constraints of the property. It’s also obvious to me that Jamie has gained a lot of experience, refined her process, and added a broader range of ancillary services that her company can offer through her partnerships with other professionals and companies (e.g. a cabinet maker). Jamie’s kitchen design services not only help you bring your own ideas to life, they make these ideas better. Of all the line item costs involved in renovating kitchens, I would say that the design fees paid to Jamie was probably the best money spent in terms of the return on investment.

Steve R.

Medway, MA

We had family over for dinner Saturday and cooked up a storm.  The kitchen worked great!  The experience working with you has been such a treat and of tremendous value.  There is no way we would have gotten this nice a space without you.

Wendy M. & Brian K.

Arlington, MA

It was your design that gave us our dream, thank you so much.

Stu G.

Dracut, MA